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Delivery to Customers in Britain, Europe and Worldwide
Most deliveries are made by UPS or Royal Mail. In some circumstances other couriers may be used.
Goods are normally despatched within two working days of receiving an order. This may extend to five working days or longer in exceptional circumstances.
Delivery times (shown below) are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order and exclude the time between an order being received and the goods being despatched. Delivery can take longer than expected due to customs clearance procedures in certain countries.
All goods are sent from the United Kingdom.
Shipping destinations, delivery times and shipping costs are as shown below:-
Delivery to a Residential Address:
|UK (excluding Extended Areas2, Northern Ireland and Channel Islands)||£5.95||Allow up to 3 working days|
|UK Extended Areas, Channel Islands & Northern Ireland||£6.95||Allow up to 3 working days|
|Europe||£8.95||Allow up to 6 working days|
|USA and Canada||£17.50||Allow up to 7 working days|
|Rest of World||£20||Allow up to 7 working days|
2UK extended areas are defined by the following postcodes:-
|AB37 to AB38||AB44 to AB45||AB53 to AB56||CA18 to CA27||HS1 to HS9|
|IM||IV7||IV9 to IV12||IV14 to IV28||IV30 to IV32|
|IV36||IV40 to IV56||KA27 to KA28||KW to KW||LA15 to LA23|
|PA20 to PA38||PA41 to PA49||PA60 to PA78||PA80 to PA88||PH17 to PH26|
|PH30 to PH44||PH49 to PH50||TR21 to TR25||ZE|
Please note delivery can only be made to residential addresses where the residential address is the same as the billing card address. Deliveries to temporary, c/o addresses, freight forwarding addresses or PO boxes are not possible.
A signature confirming receipt is required for delivery.
In the event that a package is undelivered to a residential address, and the package is returned to EJ Verdi, any return delivery charges and/or customs duties payable by EJ Verdi will be deducted from any refund due to the customer. This is irrespective of whether any import duties can subsequently be reclaimed by EJ Verdi.
Any shipping restrictions will be notified to you before your order is shipped.
When the courier collects your parcel from us for delivery, you will receive an order despatch email with a unique tracking link. Please use this to check on the progress of your order.
We would welcome feedback on your delivery experience. To give us feedback or if you have any enquiries please contact us here.